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Frequently Asked Questions
We’re happy to answer whatever specific questions you might have, by email or over the phone. In the meantime, here are answers to the questions we are asked most often.
Questions about us
Who are we?
Crypto Clearing is an expert in forensic cryptocurrency smart contract execution and complex wallet-not-present transaction clearing. Founded in 2019, we help consumers, institutional creditors and the corporate sector who need to clear a transaction with an unfair, recalcitrant or otherwise uncooperative merchant or platform. See About Crypto Clearing for more.
What is our mission?
Our mission is to provide our clients with proven tools that succeed in processing and clearing their cryptocurrency through the blockchain and getting assets back to the wallet they belong to.
Questions about cryptocurrency clearing
What is an Automated Market Maker?
Automated market makers (AMMs) are part of the decentralized finance (DeFi) ecosystem. They allow digital assets to be traded in a permissionless and automatic way by using liquidity pools rather than a traditional market of buyers and sellers. AMM users supply liquidity pools with crypto tokens, whose prices are determined by a constant mathematical formula. Liquidity pools can be optimized for different purposes, and are proving to be an important instrument in the DeFi ecosystem.
What is a Liquidity Provider?
A liquidity provider, also known as a market maker, is someone who provides their crypto assets to a platform to help with decentralization of trading. In return they are rewarded with fees generated by trades on that platform, which can be thought of as a form of passive income.
What do cleared funds mean in crypto?
Cleared funds are money that has been fully transferred from one account to another, for example after depositing a check. Cleared funds are available for immediate withdrawal or use. Payments and money transfers take time to clear, especially if the sender uses a different liquidity provider than the receiver of the funds.
What does payment clearing process mean?
It is the process of transmitting, reconciling and, in some cases, confirming transfer orders prior to settlement, potentially including the netting of orders and the establishment of final positions for settlement. Sometimes this term is also used (imprecisely) to cover settlement.
How do we begin?
Assemble your documentation
To ensure quick processing of your dispute, you will need to present convincing case evidence. Crypto Clearing will first review all of your documentation and prepare the paperwork.
Answer the questions fully
Crypto Clearing can craft an effective strategy only if we are provided with accurate information. Before we begin, we will give you a questionnaire. Answer the questions as accurately as possible, and we will then prepare the best possible clearing options for you.
Respond quickly
You cannot start a clearing of your digital assets forever. There are deadlines and time frames that are non-negotiable, and the clearing process can extend over several months. File your evidence as soon as possible after the transaction, and respond promptly to communication from us or your liquidity provider.